Effective Monday, May 6, the iLab interface with ConnectCarolina for internal charges (ILB journals) will transition to Customer Billing Management (CBM). This change will result in increased efficiency for core billing and improved availability of billing information for campus.
iLab will remain the system of record for invoice information, but expense details on ILB journals are also available in the journal entry and Bill Presentation. Please reference the Identifying iLabs Billing Expense Transactions (PDF) guidance for more information.
Impacts of this Change
To UNC Core Facilities
The iLab billing process will remain the same. Core facilities should continue to follow their current internal and external billing processes.
Blackout Dates for Internal Billing
Cores utilizing iLab should not submit any internal billing event files starting Wednesday, May 1 through Sunday, May 5. Cores can resume normal billing process on Monday, May 6. A reminder communication will be sent specifically to core facilities in advance of the dates to pause billing events.
To Core Facility Customers Utilizing iLab
There will be no impact on the iLab user experience.
To Departmental Accounting Teams
Departments will gain the ability to define a default chartfield string (CFS) for ILB journals (or iLab billing). This means that if the original requested CFS from iLab fails to pass a budget check in CBM, those charges will post to the department’s default CFS for ILB journals.
- If there is not a defined ILB journal default CFS in CBM, the overarching Campus Default CFS in CBM will be used.
- Use Program Code – FB999 in any default CFS in CBM to track charges posting to defaults from CBM, including ILB journals.
- Depts using overhead for any default CFS in CBM must use Source – 14101.
Disputing Charges
If a department needs to dispute a charge, they should continue to contact the applicable core facility and reference the invoice number of the charge.
Additional Resources
iLab
- iLab Homepage
- iLab Guidance Webpage
- Find Invoices in iLab
- AR Reporting in iLab
- iLab Tips and Tricks
- Mark Invoices as Paid in iLab
Bill Presentation & CBM
- Bill Presentation Manual
- Bill Presentation CBT
- CBM Training Manual
- CBM CBT Training
- Correct Posted CBM Charges
Questions from core facilities should be directed to CoreSupport@med.unc.edu. All other questions on this announcement, please contact RCD@unc.edu.