iLab
iLab 
provides core facilities with a one-stop-shop platform for services, requests, scheduling, and billing. Each core facility has its own iLab site which is customizable to meet the requirements, services, schedules, and customer base of each core. iLab interfaces directly with ConnectCarolina, so billing and invoicing for internal customers is as easy as a few clicks of the mouse.
For assistance with iLab or to learn more about joining iLab, contact CoreSupport@med.unc.edu.
iLab features include a scheduling component with the ability to set access levels and track actual usage vs. scheduled usage, dynamic reporting capabilities for better management within the core, automated billing from orders, and tracking of subsidies and multi-level pricing.
Key Features
- Resource Scheduling: iLab allows users to schedule and reserve equipment, facilities, and services online. This helps optimize resource utilization and prevents scheduling conflicts. For help with creating schedules, adding/modifying services, or editing rates, contact CoreSupport@med.unc.edu.
- Billing and Invoicing: The software includes robust billing and invoicing features, making it easy for core facilities to track usage and bill users accurately. For assistance with billing events, billing errors, internal or external billing, contact CoreSupport@med.unc.edu.
- User Management: iLab provides tools for managing user access and permissions. Administrators can control who can use specific resources and services, ensuring security and compliance. For access requests to labs, cores, centers, or departments, or to add funding sources for customers, contact CoreSupport@med.unc.edu.
- Reporting and Analytics: The software offers reporting and analytics capabilities, enabling core facilities to track usage trends, analyze financial data, and generate reports for stakeholders. iLab has excellent reporting capabilities! For assistance with creating, running, or interpreting reports, contact CoreSupport@med.unc.edu.